JN
Jacob N
1 reviews | Active since Jun 2014
01 Mar 2018, 16:51
BLUE INSECURITY!
Blue insecurity
A few months ago I had a very expensive early detection system installed. one of the beams has already needed to be replaced.
I was guaranteed quick action to correct a fault caused by an electrical storm,
10 days later no action has been taken.
Technical assistance told me many times that the issue was being addresses (Eugene Dawson) and area manager Sunil Ramdayal didnt have the courtesy or business ethos to contact me as they promised.
It appears Blue is only interested in monthly premiums and costly call outs.
Disgusting service
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Blue Security's replyOfficial
02 Mar 2018, 15:12Dear Jacob
Thank you for bringing your complaint to our attention.
We can confirm that you have spoken to our Technical Manager Sunil.
Our feedback received is that your complaint has been resolved accordingly.
We apologize for any inconvenience you may have had as a result.
Please do not hesitate to contact us should you require further assistance in this regard.
Best regards
Blue Security
031 ****000
Best regards,
Blue Security's reply02 Mar 2018, 15:12
Official
Dear Jacob
Thank you for bringing your complaint to our attention.
We can confirm that you have spoken to our Technical Manager Sunil.
Our feedback received is that your complaint has been resolved accordingly.
We apologize for any inconvenience you may have had as a result.
Please do not hesitate to contact us should you require further assistance in this regard.
Best regards
Blue Security
031 ****000
Best regards,