Blue Marlin Hotel
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Blue Marlin Hotel
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Frequently Asked Questions About Blue Marlin Hotel
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Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVB
VASNA B
1 reviews | Active since Jun 2010
16 Sept 2026, 09:02
It's a ****!!!
Made a booking for last July. Wasnt able to make it - emailed my doctor's note. Moved the booking and was told telephonically that I have the credit of the payment I had already made (R4600!!!!) Called to book now in September. Everyone confirmed my credit and happily made my booking. Few days later Nomvula and Nirasha (hotel manager) contact me to say my booking is a no show on their side and I have no credit. I asked for copies of my calls that were recorded - conveniently they could not find the call that I moved the booking. Absolute **** and zero client service skills. This is exactly why this resort will not last long
Helpful (0)
|Replies (0)VB
VASNA B
1 reviews | Active since Jun 2010
16 Sept 2026, 09:02
It's a ****!!!
Made a booking for last July. Wasnt able to make it - emailed my doctor's note. Moved the booking and was told telephonically that I have the credit of the payment I had already made (R4600!!!!) Called to book now in September. Everyone confirmed my credit and happily made my booking. Few days later Nomvula and Nirasha (hotel manager) contact me to say my booking is a no show on their side and I have no credit. I asked for copies of my calls that were recorded - conveniently they could not find the call that I moved the booking. Absolute **** and zero client service skills. This is exactly why this resort will not last long
0
Replies (0)SM
Stanley M
1 reviews | Active since Sept 2020
30 May 2026, 16:38
Holiday from hell
Descrimination from untrained hotel staff. Chased away from hotel restaurant because of wearing a vest during buffet, Secondly got a knock for room service at 18h30 in the evening. Room not serviced for 2 nights I slept at the hotel.
Helpful (0)
|Replies (0)SM
Stanley M
1 reviews | Active since Sept 2020
30 May 2026, 16:38
Holiday from hell
Descrimination from untrained hotel staff. Chased away from hotel restaurant because of wearing a vest during buffet, Secondly got a knock for room service at 18h30 in the evening. Room not serviced for 2 nights I slept at the hotel.
0
Replies (0)