MH
Mariska H
1 reviews | Active since Feb 2025
11 Apr 2025, 16:58
BLUE LABEL TELECOMS-BAD SERVICE
On 03/04/2025, I had called the Blue label call centre to let them know that I have purchased electricity however did not receive the voucher.
The consultant I spoke to said that this will take 3-5 working days on which I will receive a response. It has not passed that turn around time.
I had called Bluelabel today and the consultant told me that she can’t help it but there are lots of customers and unfortunately there will be delays.
This is inconvenient at whose cost? Mine
This is totally unacceptable and poor service.
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Replies (1)MH
Mariska H's updateReviewer Update
21 Apr 2025, 16:09It is rather sad that Blue Label has not even responded to my complaint logged here on Helo Peter.
Rayhaan Mahomed account manager of the prepaid department clearly is not managing his department well enough as customer complaints are not being adhered to.
Rayhaan Mahomed account manager of the prepaid department clearly is not managing his department well enough as customer complaints are not being adhered to.
MH
Mariska H's update21 Apr 2025, 16:09
Reviewer Update
It is rather sad that Blue Label has not even responded to my complaint logged here on Helo Peter.
Rayhaan Mahomed account manager of the prepaid department clearly is not managing his department well enough as customer complaints are not being adhered to.
Rayhaan Mahomed account manager of the prepaid department clearly is not managing his department well enough as customer complaints are not being adhered to.