MK
Mpho K

1 reviews | Active since Jun 2023

12 Sept 2024, 20:18

You might be tactically ****** and *******ed.1

I am afraid to hear that it is doing tremendous well Cell C. I do dought that but strategically yes by dragging people into debt problem and *******ing with black listing consumers. Their contact is binding consumers can give you phone of poor quality if you complein of it they play hid and seek to collect their device and keep sending air time and data , to which device is that to be used their device is no longer functioning and they do fail to collect it? I 'd complein with several problem with their phone device from the start and they promised to come and collect then when the third month passed by without positive response I phoned Blue Label and tell them my intention of stopping Debit order If they do not come for collection. I did just and now I am Black listed.

0
Replies (3)
Blue Label Connect
Blue Label Connect's reply20 Sept 2024, 15:43
Official
Good day,

Please note that your account is in arrears, please bring it up to date for us to assist you promptly.


Regards,
BLC Customer care
MK
Mpho K's update20 Sept 2024, 19:12
Reviewer Update
Does this mean I was wrong for stopping to pay for what I was not contracted for the device not serving the purpose as per our contract.. I have reported that Will stop paying the premium ifyoudonot one to collect your device and is still. my stand. Ido not have a problem to settle all of what you are looking for as soon as you correct. Your mistakes.
Blue Label Connect
Blue Label Connect's reply30 Sept 2024, 12:11
Official
Good day,

Please note we do not expect you to pay all the arrears amount but only for you to agree to do a payment arrangement.


Regards,
Nkundele