1 reviews | Active since Oct 2018
Yes please
I apply for a contract with blue label last month on the 20th July they debited R90 it was a special got the phone on the 25th of July it was not working called them on Friday the 26th the phone only worked on the 30 July as soon as I saw it was activated was still on the line with them check my balance was wrong and I saw message from Vodacom R20.49 deducted before I know it R29 was deducted I have not used the phone so I called and emailed them on the 30th to cancel the contract because I can sense I am dealing with mafia's .I only got the response from them today saying they must still debit one month for cancelation fee which I feel it not fair why must I pay cancelation fee when I cancel within the stipulated 7 days its actually one day
We do apologize for the experience you've had thus far. Your query has already been escalated and we are in the process of resolving this.
We do apologize for the experience you've had thus far. Your query has already been escalated and we are in the process of resolving this.
