VN
Vuyo N
1 reviews | Active since Sept 2018
04 Dec 2022, 14:19
Wrong item delivered
I signed up for a cellphone contract with Blu connect and we agreed on a cellphone with five cameras but when the phone came it wasn't what I wanted. I am now sitting with a phone I never wanted.
Helpful (0)
Replies (1)0
Replies (1)
Blue Label Connect's replyOfficial
05 Dec 2022, 08:55Good day Mr. Ndaba, kindly note we will log a deal dispute on your behalf. Our customer service team will listen to the sale recording to confirm what was offered, and what was agreed to during the sale. They will be in contact with you to provide the outcome of the investigation. This can take up to 72 hours to complete. Kindly note that your ticket number is CM Reference: CM121122
Thank you
Kind Regards
Sam
Thank you
Kind Regards
Sam
Blue Label Connect's reply05 Dec 2022, 08:55
Official
Good day Mr. Ndaba, kindly note we will log a deal dispute on your behalf. Our customer service team will listen to the sale recording to confirm what was offered, and what was agreed to during the sale. They will be in contact with you to provide the outcome of the investigation. This can take up to 72 hours to complete. Kindly note that your ticket number is CM Reference: CM121122
Thank you
Kind Regards
Sam
Thank you
Kind Regards
Sam