TR
T R
1 reviews | Active since May 2022
28 Feb 2025, 04:37
Wrong device has been cancelled
Actually they don’t even deserve a star, I app**** for a phone and they brought a wrong phone I called 3 people their customer service the day after I received the parcel and tell them I wanna cancel the contract. All 3 of the failed to cancel my contrast and they debited for a phone that I’m not using. Come on blue Label I have been given 3 dates for the courier guy to come and collect their parcel but until now I’m still waiting for the collector. I cancelled the contract and they charged me a certain fees last month but now they debited. I am the one who always call them to come and pick up their phone, but they don’t bother to send courier to pick it up. It been a month since I cancelled the contract but they debited.You’re such ****mers, you’re robing us bring back my money and cancel that debi check I cancelled long time ago.
Helpful (0)
Replies (6)0
Replies (6)TR
T R's updateReviewer Update
01 Mar 2025, 08:32They said they cancelled my contract but they’re still debating And they said they gonna send someone to come and pick up their parcel they even charged me penalty fees for cancelling my debit order but they’re still debiting. What a cheap and low service this is Blue label connect. Their service is low and they’re cheating us from the beginning they didn’t tell me the Name of the phone he just Said A35 ad I don’t f know their ZTE phone I thought it was Samsung now I cancelled it 3 times already but they still deduct my money,I want my money back and come and collect your phone I don’t want it.
TR
T R's update01 Mar 2025, 08:32
Reviewer Update
They said they cancelled my contract but they’re still debating And they said they gonna send someone to come and pick up their parcel they even charged me penalty fees for cancelling my debit order but they’re still debiting. What a cheap and low service this is Blue label connect. Their service is low and they’re cheating us from the beginning they didn’t tell me the Name of the phone he just Said A35 ad I don’t f know their ZTE phone I thought it was Samsung now I cancelled it 3 times already but they still deduct my money,I want my money back and come and collect your phone I don’t want it.
Blue Label Connect's replyOfficial
06 Mar 2025, 14:41Good day,
Please provide us with your Id number for further assistance.
Regards,
BLC Customer Care
Please provide us with your Id number for further assistance.
Regards,
BLC Customer Care
Best regards,
Blue Label Connect's reply06 Mar 2025, 14:41
Official
Good day,
Please provide us with your Id number for further assistance.
Regards,
BLC Customer Care
Please provide us with your Id number for further assistance.
Regards,
BLC Customer Care
Best regards,
TR
T R's updateReviewer Update
06 Mar 2025, 15:02Good day
I send you an email with every particular longtime ago and you don’t bother to answer me or even call me.
I don’t feel comfortable sending my ID number here on the app. Rather contact me on number that is shown on the app
I send you an email with every particular longtime ago and you don’t bother to answer me or even call me.
I don’t feel comfortable sending my ID number here on the app. Rather contact me on number that is shown on the app
TR
T R's update06 Mar 2025, 15:02
Reviewer Update
Good day
I send you an email with every particular longtime ago and you don’t bother to answer me or even call me.
I don’t feel comfortable sending my ID number here on the app. Rather contact me on number that is shown on the app
I send you an email with every particular longtime ago and you don’t bother to answer me or even call me.
I don’t feel comfortable sending my ID number here on the app. Rather contact me on number that is shown on the app
TR
T R's updateReviewer Update
14 Mar 2025, 06:09It’s been two weeks now since you send me this message and I send everything on email,but you don’t bother to call me or cancel the debit orders, I swear I won’t advice anyone to take phones from you BLC, regardless of how desperate the person is I won’t advice
TR
T R's update14 Mar 2025, 06:09
Reviewer Update
It’s been two weeks now since you send me this message and I send everything on email,but you don’t bother to call me or cancel the debit orders, I swear I won’t advice anyone to take phones from you BLC, regardless of how desperate the person is I won’t advice
Blue Label Connect's replyOfficial
18 Mar 2025, 08:36Good morning,
We understand that you are not comfortable to give out your id number in this app, kindly send your query and id to *** and you will be attended by our best agents if your query has not been resolved.
Regards,
BLC customer Care
We understand that you are not comfortable to give out your id number in this app, kindly send your query and id to *** and you will be attended by our best agents if your query has not been resolved.
Regards,
BLC customer Care
Best regards,
Blue Label Connect's reply18 Mar 2025, 08:36
Official
Good morning,
We understand that you are not comfortable to give out your id number in this app, kindly send your query and id to *** and you will be attended by our best agents if your query has not been resolved.
Regards,
BLC customer Care
We understand that you are not comfortable to give out your id number in this app, kindly send your query and id to *** and you will be attended by our best agents if your query has not been resolved.
Regards,
BLC customer Care
Best regards,
TR
T R's updateReviewer Update
28 Mar 2025, 14:20I think they should just close your store forever,I curse the day I took this *** of contract,very useless. They should just close it down and never operate because there is no Ubuntu in this organisation of BLUE LABEL CONNECT,SHUT IT DOWN ONCE AND FOREVER.
TR
T R's update28 Mar 2025, 14:20
Reviewer Update
I think they should just close your store forever,I curse the day I took this *** of contract,very useless. They should just close it down and never operate because there is no Ubuntu in this organisation of BLUE LABEL CONNECT,SHUT IT DOWN ONCE AND FOREVER.