TB
Tshepo B
1 reviews | Active since May 2024
21 May 2024, 11:53
Worst service ever
Iam very disappointed with the level of service that I received from blue label connect, I did a Sim swap on the 29 April 2024 till today it has not been done everything,when I call the call center they tell me that they have submitted the Sim swap request with cell C customer care,I have also requested a migration back to Cell C and they refused.My number is connected to my banking apps and am battling to transact ,I have also missed an interview because of this, I will never advice anyone to join Blue Label connect
Helpful (0)
Replies (4)0
Replies (4)
Blue Label Connect's replyOfficial
23 May 2024, 09:02Good day Mr/s Bohloko
Please provide me with the cell c number in question, the new sim card serial number for us to assist with the sim swap.
If the line is under us, we will also migrate it to prepaid as you have requested.
Regards,
Nkundele
Please provide me with the cell c number in question, the new sim card serial number for us to assist with the sim swap.
If the line is under us, we will also migrate it to prepaid as you have requested.
Regards,
Nkundele
Blue Label Connect's reply23 May 2024, 09:02
Official
Good day Mr/s Bohloko
Please provide me with the cell c number in question, the new sim card serial number for us to assist with the sim swap.
If the line is under us, we will also migrate it to prepaid as you have requested.
Regards,
Nkundele
Please provide me with the cell c number in question, the new sim card serial number for us to assist with the sim swap.
If the line is under us, we will also migrate it to prepaid as you have requested.
Regards,
Nkundele
TB
Tshepo B's updateReviewer Update
23 May 2024, 09:48Cell no *** .card serial number ***.sim number ***.after the Sim swap is done I need migration back to Cell C am tired of this.
TB
Tshepo B's update23 May 2024, 09:48
Reviewer Update
Cell no *** .card serial number ***.sim number ***.after the Sim swap is done I need migration back to Cell C am tired of this.
TB
Tshepo B's updateReviewer Update
27 May 2024, 08:59I got a response on the 23rd and sent everything they asked for concerning the Sim swap today its the 27th and still no reply in 2 days time it will be a full month since am waiting to be assisted
TB
Tshepo B's update27 May 2024, 08:59
Reviewer Update
I got a response on the 23rd and sent everything they asked for concerning the Sim swap today its the 27th and still no reply in 2 days time it will be a full month since am waiting to be assisted
Blue Label Connect's replyOfficial
03 Jun 2024, 11:39Good day Mr/s Bohloko,
We apologize for the delay in response.
Please note that your sim swap request was processed successfully, you can insert the sim card after 3 hours.
Regards,
Nkundele
We apologize for the delay in response.
Please note that your sim swap request was processed successfully, you can insert the sim card after 3 hours.
Regards,
Nkundele
Blue Label Connect's reply03 Jun 2024, 11:39
Official
Good day Mr/s Bohloko,
We apologize for the delay in response.
Please note that your sim swap request was processed successfully, you can insert the sim card after 3 hours.
Regards,
Nkundele
We apologize for the delay in response.
Please note that your sim swap request was processed successfully, you can insert the sim card after 3 hours.
Regards,
Nkundele