Worst Service ever

Item: Blue Label Connect
Rating: 1
Author: Berenice K

Terrible service. Requesting a settlement letter but no-one can assist must wait days.

Only one person to give settlement letters?? Pathetic

Never heard of it.

Helpful (0)

Replies (3)

Blue Label Connect's replyOfficial

13 Sept 2023, 16:09

Good day Miss Kamfer. Thank you for your Hello Peter query!

Please note that we have sent you an email requesting your details for us to assist you.

Kind regards

Thembinkosi

Blue Label Connect's reply13 Sept 2023, 16:09

Official

Good day Miss Kamfer. Thank you for your Hello Peter query!

Please note that we have sent you an email requesting your details for us to assist you.

Kind regards

Thembinkosi

Berenice K's updateReviewer Update

13 Sept 2023, 16:15

I rep**** to the email and it should be seen as a complaint rather than a query.

Numerous phone calls and emails with no luck. Timelines differ from each consultant.

Berenice K's update13 Sept 2023, 16:15

Reviewer Update

I rep**** to the email and it should be seen as a complaint rather than a query.

Numerous phone calls and emails with no luck. Timelines differ from each consultant.

Blue Label Connect's replyOfficial

14 Sept 2023, 11:54

Hi Miss Bernice

Thank you for your response.

Please note that we gace you a clear instruction to follow on the email we sent you on Monday in order to have your query resolved.

Currently, you are following up with the wrong department and we have provided the details of the correct department to assist you with your settlement letter.

Kind regards

Thembinkosi

Blue Label Connect's reply14 Sept 2023, 11:54

Official