Worst Ever - Blue Label Connect

Ported my number from Vodacom. Since then (4 Months) my data and minutes are not being allocated. I Cannot load minutes or Data as their system registration does not allow me. They keep referring me and telling me that their IT Depertment is working on the problem. I Have been promised, but to no avail! This company and it's employees are not to be trusted. They are now ignoring me.