Worst customer service experience ever

On 01/12/24 I purchased data using my Game Store account through Blue Label Connect which was x2 R89 data and these amounts were deducted from my Game account but I never received the data. I called Blue Label Connect on 02/12/24 and was advised the issue will be looked into and I should receive feedback in 48 hrs which I never did and had to keep calling them to do a follow up to which Id get there’s still no feedback. I sent an email to their customer support and was asked to send my Game statement showing the 2 amounts that was charged on my account and I did but till today I have not received any response or feedback from them. I have never dealt with a company that treats customers as bad as Blue Label Connect.