MS
Mbali S
1 reviews | Active since May 2018
14 Nov 2022, 16:30
Worst customer service ever
Worst customer service in the world!!!!!!!!!!!!!
I had my phone ****** on 23 October 2022, I requested for Blue Label Connect to block my number on 24 October because I get monthly airtime from them through Edgars. I gave them the SIM Card serial number as well when I called on Monday, 24 October 2022 and to date my sim card cannot be activated.
I have called them six times already and every time I call I am told that the query has been sent to their administrators.
It has been a whole three weeks and Blu Label Connect cannot assist!!!!!!!!!!!!!
This is the most useless company ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)Blue Label Connect's replyOfficial
15 Nov 2022, 09:59Good day Mbali Selahle kindly provide the new sim serial number of your sim card in order for us to escalate the matter with our network department and provide you with the necessary feedback regarding your sim swap request.
Thank you
Kind Regards
Sam
Thank you
Kind Regards
Sam
Blue Label Connect's reply15 Nov 2022, 09:59
Official
Good day Mbali Selahle kindly provide the new sim serial number of your sim card in order for us to escalate the matter with our network department and provide you with the necessary feedback regarding your sim swap request.
Thank you
Kind Regards
Sam
Thank you
Kind Regards
Sam
