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Nicolaas N
1 reviews | Active since Aug 2016
04 Mar 2026, 14:29
Worst company ever
Blue label connect is a total disaster. Please South Africa do not support these fools. I cancelled my contract with them because the phone they send me was a peace of **** and i could not use it due to a battery problem. It had to be on charge 24/7 and i phoned them to cancel the contract as i wont be using there services any more. the lady i spoke to on the phone told me not to worry she will sort it out. Now a year and a half later i see that these fools blacklisted me.
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Replies (2)0
Replies (2)
Blue Label Connect's replyOfficial
05 Mar 2026, 16:39Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Blue Label Connect's reply05 Mar 2026, 16:39
Official
Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Blue Label Connect's replyOfficial
16 Apr 2026, 10:53Good day,
Please be advised, as per the feedback provided via email, that our investigation indicates the contract was initiated on 09/09/2023. An outstanding balance was accumulated over the duration of the contract prior to the cancellation request.
Please note that the cancellation request was submitted in October 2025, which falls outside the CPA cancellation timeframe of 7 days from receiving the device. A cancellation fee was communicated to you; however, this was declined, and as a result, the cancellation could not be processed, leading to the continuation of the contract.
Furthermore, no payments have been received on the account, which has resulted in the matter being handed over to the credit bureau.
Regards
Tshepang
Regards
Tshepang
Blue Label Connect's reply16 Apr 2026, 10:53
Official
Good day,
Please be advised, as per the feedback provided via email, that our investigation indicates the contract was initiated on 09/09/2023. An outstanding balance was accumulated over the duration of the contract prior to the cancellation request.
Please note that the cancellation request was submitted in October 2025, which falls outside the CPA cancellation timeframe of 7 days from receiving the device. A cancellation fee was communicated to you; however, this was declined, and as a result, the cancellation could not be processed, leading to the continuation of the contract.
Furthermore, no payments have been received on the account, which has resulted in the matter being handed over to the credit bureau.
Regards
Tshepang
Regards
Tshepang