Worst company ever.

I cancelled my contract with Blue Label connect 2years ago because the phone they send me was **** and the battery was faulty. Now almost 2years later I see that I'm black listen. I'm very shocked as when I phoned I spoke to a lady that time and she said that she will sort it out for me. So no my name is bad because of these fools. I want them to rectify this a.s.a.p.