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Nicolaas N
1 reviews | Active since Aug 2016
10 Feb 2026, 08:13
Worst cell phone deals ever with no after market support
Good day
I had a contract with these fools and after 6 months the phone they send me was not operating any more. The battery died and I had to keep it on charge to use the phone otherwise it keeps shutting down. I contacted them to cancel the contract and the lady I spoke to said that she will sort it out. I stopped payment and now after 2 years I see that they backlisted me. Please people do not do business with these fools, they are no good
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Replies (2)0
Replies (2)
Blue Label Connect's replyOfficial
05 Mar 2026, 11:05Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Blue Label Connect's reply05 Mar 2026, 11:05
Official
Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Blue Label Connect's replyOfficial
08 May 2026, 15:05Good day,
Please note following the email response sent to you email that the matter was thoroughly investigated, and our records confirm that the agreement remained active in accordance with the applicable terms and conditions. The cancellation request received could not be finalised due to the applicable cancellation requirements as well as the outstanding balance on the account.
All billing app**** to the account has been reviewed and verified as accurate in line with the contractual agreement and services rendered.
Due to non-payment on the account, the matter was subsequently handed over for collections.
Furthermore, kindly note that no repair or device assessment request could be located on our system. At Blu Label Connect all our clients experiencing technical issues during the contract period are afforded the opportunity to book devices for assessment and repair through the applicable support process.
Regards,
Tshepang
Tshepang
Blue Label Connect's reply08 May 2026, 15:05
Official
Good day,
Please note following the email response sent to you email that the matter was thoroughly investigated, and our records confirm that the agreement remained active in accordance with the applicable terms and conditions. The cancellation request received could not be finalised due to the applicable cancellation requirements as well as the outstanding balance on the account.
All billing app**** to the account has been reviewed and verified as accurate in line with the contractual agreement and services rendered.
Due to non-payment on the account, the matter was subsequently handed over for collections.
Furthermore, kindly note that no repair or device assessment request could be located on our system. At Blu Label Connect all our clients experiencing technical issues during the contract period are afforded the opportunity to book devices for assessment and repair through the applicable support process.
Regards,
Tshepang
Tshepang