Worse service EVER.....

Hi Sam,
I'm really getting irritated with this same response hy... What BENEFITS am I receiving??with what active sim? You guys are charging me for something I haven't received nor used, again I called you guys immediately after the 72hours I was told to wait before inserting the sim card nd it didn't work and I was also told to wait again...nothing has changed.
It's amazing how you guys want me to buy a sim card while you were supposed to bring a WELL WORKING SIM CARD from the beginning.
Look iv paid the value of this Ulefone which is really not working well enough hy...it's fine just cancel this contract. Keep whatever money you guys have accumulated from this contract I'm good. I'm not going to pay a cent more.

Hi Sam,

Haven't received any calls from your side regarding my sim card delivery....
I thinks I'll give you guys this week to make good by me. I want all my airtime from the beginning of this contract I don't care whether there's a 3month roll over policy...that doesn't apply to me as I did my due diligence by informing you guys and constantly calling about this sim card thing. Please tell your staff to stop with the emails as I'm being made a fool,you telling me one thing and your other consultants are busy saying I should buy a sim...let me make it clear I AM NOT PAYING A CENT MORE...it's either you deliver a sim with all my BENEFITS from the beginning of this contract or you simply cancel

I mean I paid for these unused benefits...

Hi Sam,

I'm really over this
A week has passed and no change ...
Please cancel this stupid contract,I have paid the full value of this useless non working Ulefone S11,I won't continue to pay for something I haven't used or received. Keep the sim card I'm good I just want to be done with blue label connects. No customer service.
Cancel this contract because what you doing is a proper ****. Offering people cellphone contracts who desperately need a phone.
CANCEL

Kamo

Sam,

You are sounding more and more like the unreliable company you are representing, this is my last week here at work. Cancel this contract coz it's useless to hear that u have dispatched the sim for the past week.

I'm good cancel this contract if you can't send this week.


Kamo

You know what Sam... the last call i got from you guys was on the 15th asking to confirm my work address which is surprising as you already have my details as i have a contract with you, so stop trying to buy BLUE LABEL CONNECTS time to ***** me over like you guys just did by collecting money from me. Cancel This contract.....

Send the following:
A breakdown of the actual contract showing the value of the Ulephone S11 and the 'BENEFITS' I was suppose to get.

The phone has been paid off and some change has been also paid to be used as commission for the lady who sold me this mess of a contract. I want nothing to do with you guys as you dont appriciate people.

Stop lying try and be upfront about all fine prints of the contracts instead of your call center agents blabbing out long untrue stories about "BENEFITS YOU OFFER".

CANCEL THIS CONTRACT THIS YEAR

Kamo

Hi Sam,

What delivery are you on about??
Ill request a settlement letter after I've received the airtime and data i have already paid for...for the past months. I want my monies worth, after that ill settle remaining money.

I also requested you send me a copy of this contract with all breakdowns that shows the phones cost, data and airtime charge. You cant expect me to pay more than what i have received.

Kamo

Hi Sam,

What delivery are you on about??
Ill request a settlement letter after I've received the airtime and data i have already paid for...for the past months. I want my monies worth, after that ill settle remaining money.

I also requested you send me a copy of this contract with all breakdowns that shows the phones cost, data and airtime charge. You cant expect me to pay more than what i have received.

Kamo