1 reviews | Active since Mar 2016
WITHOUT PERMISSION
I HAD AN PAY AS YOU GO CELLPHONE - THE CELL PHONE WAS BOUGHT THROUGH EDGARS<br> ON SUNDAY THE 29TH OF FEBRUARY MY CELL PHONE WENT OF LINE I COULD NOT USE THE INTERNET OR EMAIL OR WHATS UPP OR BBM - I TOOK TIME OF TO GO TO VODACOM - THEY SAID THAT I MUST CALL THEIR CALL CENTRE WHEN I DID THAT I HEARD THAT MY PHONE ARE SUDDENLY A CONTRACT PHONE - I CALLED RCMS AND THEY PROMISED THAT MY PHONE WILL BE CORRECTED BY THE WEDNESDAY ON WEDNESDAY I CALLED IN AFTER I SPOKE TO ONE OF THE AGENTS WHO WAS VERY RUDE I SPOKE TO THE ABOVE NAMED SUPERVISORS - THEY SAID THAT THAT IT WAS SENT THROUGH TO THE ADMIN DEPT. WHERE THEY WILL PHONE ME ON FRIDAY I PHONED IN AGAIN AND THEY TOLD ME THERE IS A DELAY AT VODACOM, WHICH I PHONED VODACOM AND THEY SAID THEY DO-NT HAVE ANYTHING TO DO WITH THIS, I PHONED IN AGAIN THIS MORNING AFTER A WEEK OF FRUSTRATION AND LOST OF R300 AIRTIME MY PHONE WAS NOT DIVERT BACK TO PAY AS YOU GO - I AM AND AD VISOR AND NEED MY PHONE LOST CLIENT BECAUSE THEY CANT SENT ME THERE DETAILS PER EMAIL - AND STILL THE RES THE PROMISE THAT THEY WILL CONTACT ME TO CORRECT THE CONTRACT PHONE - BY THE WAY THE ONE THAT I NEVER SIGH END OF GIVE PERMISSION FOR.<br> COULD ANYONE HELP ME TODAY!!
Thank you for contacting us with your query. We will call you immediately to discuss it.
Regards
Ruth
Best regards,
Thank you for contacting us with your query. We will call you immediately to discuss it.
Regards
Ruth
Best regards,
