MP
MAGDALENA PANSEGRAUW-STOOP

1 reviews | Active since Mar 2016

07 Mar 2016, 08:54

WITHOUT PERMISSION

I HAD AN PAY AS YOU GO CELLPHONE - THE CELL PHONE WAS BOUGHT THROUGH EDGARS<br> ON SUNDAY THE 29TH OF FEBRUARY MY CELL PHONE WENT OF LINE I COULD NOT USE THE INTERNET OR EMAIL OR WHATS UPP OR BBM - I TOOK TIME OF TO GO TO VODACOM - THEY SAID THAT I MUST CALL THEIR CALL CENTRE WHEN I DID THAT I HEARD THAT MY PHONE ARE SUDDENLY A CONTRACT PHONE - I CALLED RCMS AND THEY PROMISED THAT MY PHONE WILL BE CORRECTED BY THE WEDNESDAY ON WEDNESDAY I CALLED IN AFTER I SPOKE TO ONE OF THE AGENTS WHO WAS VERY RUDE I SPOKE TO THE ABOVE NAMED SUPERVISORS - THEY SAID THAT THAT IT WAS SENT THROUGH TO THE ADMIN DEPT. WHERE THEY WILL PHONE ME ON FRIDAY I PHONED IN AGAIN AND THEY TOLD ME THERE IS A DELAY AT VODACOM, WHICH I PHONED VODACOM AND THEY SAID THEY DO-NT HAVE ANYTHING TO DO WITH THIS, I PHONED IN AGAIN THIS MORNING AFTER A WEEK OF FRUSTRATION AND LOST OF R300 AIRTIME MY PHONE WAS NOT DIVERT BACK TO PAY AS YOU GO - I AM AND AD VISOR AND NEED MY PHONE LOST CLIENT BECAUSE THEY CANT SENT ME THERE DETAILS PER EMAIL - AND STILL THE RES THE PROMISE THAT THEY WILL CONTACT ME TO CORRECT THE CONTRACT PHONE - BY THE WAY THE ONE THAT I NEVER SIGH END OF GIVE PERMISSION FOR.<br> COULD ANYONE HELP ME TODAY!!

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Replies (1)
Blue Label Connect
Blue Label Connect's reply07 Mar 2016, 11:26
Official
Hello magdastoop1234,

Thank you for contacting us with your query. We will call you immediately to discuss it.
Regards
Ruth

Best regards,