IM
Ingrid M
1 reviews | Active since Aug 2019
08 Oct 2019, 23:26
Vodacom Sold Me Out
I hate that Vodacom is giving RMCS a ***gy back ride at our expense. I am apparently on an RMCS contract and Vodacom does not want to take any responsibility I was told to call a 087 number or visit my nearest Edcon Store. I was at a Jet and as expected no one knew what I was talking about and I had to wait for I don't know who to do I don't know what. I did a balance check and was told I owe R50224.00 what the H*ll? Please cancel that nonsense contract so that I can port my number to another network that cares more about their clients than Vodacom.
Helpful (0)
Replies (2)0
Replies (2)
Blue Label Connect's replyOfficial
09 Oct 2019, 08:16Good day
Thank you for raising your query with us, we will contact you shortly to resolve.
Thank you
Ruth
Thank you for raising your query with us, we will contact you shortly to resolve.
Thank you
Ruth
Blue Label Connect's reply09 Oct 2019, 08:16
Official
Good day
Thank you for raising your query with us, we will contact you shortly to resolve.
Thank you
Ruth
Thank you for raising your query with us, we will contact you shortly to resolve.
Thank you
Ruth
IM
Ingrid M's updateReviewer Update
10 Oct 2019, 22:39I would like to thank RMCS for their speedy and professional response I have yet to check if what they describe as a "Subscription for Free airtime" and NOT a contract as Vodacom consultants call it, has actually been cancelled. I believe there's a miscommunication issue between them both as they claim to be affiliated with Vodacom yet Vodacom consultants claimed that it has nothing to so with them but with Edcon.
I am really sorry I did not get the lady's name who called me from RMCS but I was impressed with how she handled it all. Thank you
I am really sorry I did not get the lady's name who called me from RMCS but I was impressed with how she handled it all. Thank you
IM
Ingrid M's update10 Oct 2019, 22:39
Reviewer Update
I would like to thank RMCS for their speedy and professional response I have yet to check if what they describe as a "Subscription for Free airtime" and NOT a contract as Vodacom consultants call it, has actually been cancelled. I believe there's a miscommunication issue between them both as they claim to be affiliated with Vodacom yet Vodacom consultants claimed that it has nothing to so with them but with Edcon.
I am really sorry I did not get the lady's name who called me from RMCS but I was impressed with how she handled it all. Thank you
I am really sorry I did not get the lady's name who called me from RMCS but I was impressed with how she handled it all. Thank you