RM
Rabe M

1 reviews | Active since Jun 2018

03 May 2020, 08:17

Vodacom contract that i did not app**** for(RMCS)

Good day My name is Rabelani Mukona, i have an account at truworths and total sports, and now my vodacom sim card is on contract of which i did not sign up for, when i called Vodacom yesterday to ask, they said i do have contract with them from the company called RMCS, and it is coming from my retail account and that's where they deduct the R65 on a monthly basis. This is a ****************,please investigate the person who sold my information to RMCS from one of those 2 mentioned retailers. To RMCS please cancel my number from the contract that you app**** for without my concern,how could you? Heh on whose permission, do you even have the guts? I am old enough to know what i want and how to get them. To Vodacom, how do you give someone contract without confirming with them? I am so sad off and fuming right now,this is the third month now of receiving such unholy airtime, at first i thought maybe i am rewarded with free airtime, but time when i check balance it says monthly airtime, and i am like but i don't have any a contract , until yesterday when i decided to call Vodacom. Rmcs please cancel what you have started with immediate effect,i want my number to be prepaid, can i please have the name of the person who made this contract for me? Cos clearly they are doing ***** with the person working for one of the retailers, i want to open a case for them as well.

Regards Rabelani

0
Replies (11)
Blue Label Connect
Blue Label Connect's reply03 May 2020, 12:57
Official
Good day

Thank you for raising your query with us. We will contact you shortly to resolve the issue.

Thank you
Gaositwe
RM
Rabe M's update03 May 2020, 14:10
Reviewer Update
How are you gpibg
RM
Rabe M's update03 May 2020, 14:14
Reviewer Update
How are you going to contact me? Since you did not ask for my details, please stop playing with me, this is an auto reply, i want you to cancel the contract that you app**** for, i want my number back on prepaid.
Blue Label Connect
Blue Label Connect's reply03 May 2020, 14:22
Official
Good day Rabe M

You provide us with the below details:

rabelan*******@yahoo.com
0711***315

Kindly confirm if these are correct.

Thank you
Gaositwe
RM
Rabe M's update03 May 2020, 14:25
Reviewer Update
Yes they are correct, when should i expecy
RM
Rabe M's update03 May 2020, 14:27
Reviewer Update
When should i expect your resolution and feedback
RM
Rabe M's update05 May 2020, 02:32
Reviewer Update
You asjrf
RM
Rabe M's update05 May 2020, 02:35
Reviewer Update
My number has been changed to bonus what what, but now the number is no longer working and i am requested to visit Vodacom for rica purposes, you asked my Personal details for rica and now my number is no longer working, what was that for, please work this out ASAP, and don't avoid my message neh.
Blue Label Connect
Blue Label Connect's reply05 May 2020, 07:39
Official
Good day

Thank you for raising your query with us. We will contact you shortly to resolve the issue.

Thank you
Gaositwe
Blue Label Connect
Blue Label Connect's reply05 May 2020, 07:59
Official
Good day

Thank you for raising your query with us. An email was sent to rabelan*******@yahoo.com with the update.

Thank you
Gaositwe
Blue Label Connect
Blue Label Connect's reply05 May 2020, 09:21
Official
Good day

No, you were receiving airtime from Blue Label Connect.

Thank you
Gaositwe