YM
Yvonne M

1 reviews | Active since Oct 2023

25 Oct 2023, 09:15

VERY UNHAPPY CUSTOMER

I have opened a contract with them and then a few months after purchasing – people will call me and I could not here them, I called and called with now luck , after I skip paying the first installment I had my first call from them – I said to them I am so glad u said that calls are recorded because ive been tried to get hold of you for weeks now and I explained to them that the phone is faulty etc , they asked me to keep it with me as they wil sen courier to collect until now now when picked it up and they put a negative on the credit bureau – please where can I complain about this people that ****** people out of their dignity and money?

Every caller after the first one said we will collect the faulty phone mam “ on recorded call as they said when they start calls”

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Replies (1)
Blue Label Connect
Blue Label Connect's reply27 Oct 2023, 15:36
Official
Good day Miss Masena

Thank you for your Hello Peter query.

As per our system, one of our agents tried to contact you to confirm your collection details but you did not respond.

Please note that we have sen tyou an email requesting your collection details for us to collect your phone and repair it as soon as possible.

Your response to this email will be highly appreciated.

Kind regards

Thembinkosi