1 reviews | Active since Jan 2017
Utter Disregard
<p>I apparently have a contract with RMCS that I suppose I obtained through my Edgars which I resent greatly. I haven't bothered them since the incpetion of that contract even though I have no idea when it started. My first encourter with them was Tuesday 17 January 2017 when I rquested a simswap. Needless to it's 20 Januayr 2017 and nothing has happened. I have called each day and even requested a cancellation if that allows me to then request MTN to facilitate the swap seeing that RMCS is utterly useless. How long does it take to do a simswap in the meantime what do they think I must do? The disregard and disrepct they display is appauling. All their reps keep on saying is we are escalating the matter. If I don't get a resolution I will report them to the CGSO. I will make sure that every social media platform is aware of how pathetic they are. Their useless contract is not even worth the trouble and that's probably why they need retailers to **** consumers into contracts because they wouldn't be able to convince anyone one their own. I'm willing to close my Edgars account if that's what it takes.</p>
Hello Dineo
Thank you for raising your query with us, we will contact you shortly to resolve.
Thank you
Ruth.
Hello Dineo
Thank you for raising your query with us, we will contact you shortly to resolve.
Thank you
Ruth.
And of course as of the 30th of January 2017 they still have not resolved the sim wap nor termination of my contract. I actually intend on escalating the matter. I want to report them to every single forum there is that protects consumers in this country and I know for sure I'm not the only disgrutled customer. It's amazing what numbers can do. I'm just awaiting them to charge me anything for this month after I requested cancellation and they didn't. I will fight them to the end, I'm that customer with that tenacity and access to whatever is necessary. They might be a business but never underestimate who is on the other side. I will find those who share the same frustrations and we will do what's necessary to make sure that this ends!
And of course as of the 30th of January 2017 they still have not resolved the sim wap nor termination of my contract. I actually intend on escalating the matter. I want to report them to every single forum there is that protects consumers in this country and I know for sure I'm not the only disgrutled customer. It's amazing what numbers can do. I'm just awaiting them to charge me anything for this month after I requested cancellation and they didn't. I will fight them to the end, I'm that customer with that tenacity and access to whatever is necessary. They might be a business but never underestimate who is on the other side. I will find those who share the same frustrations and we will do what's necessary to make sure that this ends!
Hi Dineo
Thank you for raising your query with us, we will contact you shortly to resolve.
Thank you
Ruth
Hi Dineo
Thank you for raising your query with us, we will contact you shortly to resolve.
Thank you
Ruth
