TD
Tasneem D

1 reviews | Active since Sept 2018

15 Feb 2024, 09:38

Unprofessional

Hi there.... I have no idea what is going on in this company's contact center... But it is EXTREMELY UNPROFESSIONAL!!!!! My partner and I received a call... However we could not even hear anything due to the extremely loud music.. It sounded like they we at a club in long street doing lines or some sort of drugs... Coz u can only be high to listen to music like that... So loud... At that time of the early afternoon.. The agent couldn't even speak properly... We would highly appreciate absolutely no contact from this company what so ever...!!!!

0
Replies (1)
Blue Label Connect
Blue Label Connect's reply16 Feb 2024, 14:52
Official
Good day,

We apologise for rthe bad experience you had with our contact centre.

Thank you for bringing the issue to our attention, we will have your contact details removed from our database and again we deeply apologize.

Regards,
Nkundele