KN
Khulani N
1 reviews | Active since Jul 2024
13 Aug 2025, 10:09
Unnecessary calls despite timely payments
I have been a customer of blue label connect for about 7 months and despite constantly making payments on time,i receive multiple calls every month from their team These calls usually occur after they have deducted the payment from my account which is frustrating and negatively impacts my credit score I have repeatedly asked them to update their system to reflect my timely payments and to stop calling me,but the issue persists. I urge blue label connect to review their proccess and communication approach to ensure that customers like me are not inconvenienced by unnecessary calls
Helpful (0)
Replies (2)0
Replies (2)Blue Label Connect's replyOfficial
14 Aug 2025, 13:02Good day,
Thank you for reaching out and bringing this matter to our attention, we apologize for the inconvenience caused and frustration. Kindly note that we are working on resolving your query and should make sure that it gets resolved as soon as possible.
We apologize once again, we do not strive ourselves in providing poor customer service to our clients.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing this matter to our attention, we apologize for the inconvenience caused and frustration. Kindly note that we are working on resolving your query and should make sure that it gets resolved as soon as possible.
We apologize once again, we do not strive ourselves in providing poor customer service to our clients.
Kind regards
BLC Customer Care Team
Blue Label Connect's reply14 Aug 2025, 13:02
Official
Good day,
Thank you for reaching out and bringing this matter to our attention, we apologize for the inconvenience caused and frustration. Kindly note that we are working on resolving your query and should make sure that it gets resolved as soon as possible.
We apologize once again, we do not strive ourselves in providing poor customer service to our clients.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing this matter to our attention, we apologize for the inconvenience caused and frustration. Kindly note that we are working on resolving your query and should make sure that it gets resolved as soon as possible.
We apologize once again, we do not strive ourselves in providing poor customer service to our clients.
Kind regards
BLC Customer Care Team
KN
Khulani N's updateReviewer Update
04 Sept 2025, 18:02Nothing has been done to fix this issue,im still receiving the annoying calls from your company blue label connect more than 2 times eveytime
I think the solution on this is for me to cansel the contract with you because you just unprofessional
I think the solution on this is for me to cansel the contract with you because you just unprofessional
KN
Khulani N's update04 Sept 2025, 18:02
Reviewer Update
Nothing has been done to fix this issue,im still receiving the annoying calls from your company blue label connect more than 2 times eveytime
I think the solution on this is for me to cansel the contract with you because you just unprofessional
I think the solution on this is for me to cansel the contract with you because you just unprofessional
