MQ
Mervin Q

1 reviews | Active since Mar 2019

02 Jan 2020, 15:16

Unhappy Customer

This is the worse cellphone company that i ever come across . Have been a customer to this company over a year ,I have been paying for something that I don't have .My phone is in repairs for the past 6 months now ,everytime I call the Call Center they have different accuses ,but not solving my problem .The Call Centre keeps on promising me that they will get Management to call me with no success .I also tried to stop payment with my bank ,but according the bank they cant stop payment for some or other reason. As a Call Manager I personally think that Blue Label Connect should give more training to there staff and be more professional in dealing with their Customer queries (to resolve them ). I will not advise anyone to do any business with this company .

Unhappy Customer .

0
Replies (1)
Blue Label Connect
Blue Label Connect's reply06 Jan 2020, 11:12
Official
Hi Monray

We apologize for the experience you've had thus far. Please expect a call from one of our agents to assist.