LM
Lorraine M
1 reviews | Active since Oct 2018
19 Oct 2022, 10:59
Unhappy customer
My name is Lorraine Hogana i have a contract with blue Label i just lost my phone they deduct R389 every Month,i called them they told me that its not insured i will have to pay until my contract is over,i wanted to know if its fear for me to pay for something that i no long have.
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Replies (1)0
Replies (1)
Blue Label Connect's replyOfficial
25 Oct 2022, 14:05Good Day Miss Matee, kindly note we do not include insurance on any contracts. This is an add on benefit and agreed to separately. If you don’t have insurance, we are unable to replace it with another device.
Thank you
Kind Regards
Sam
Thank you
Kind Regards
Sam
Blue Label Connect's reply25 Oct 2022, 14:05
Official
Good Day Miss Matee, kindly note we do not include insurance on any contracts. This is an add on benefit and agreed to separately. If you don’t have insurance, we are unable to replace it with another device.
Thank you
Kind Regards
Sam
Thank you
Kind Regards
Sam