Unhappy customer

Item: Blue Label Connect
Rating: 1
Author: Boitumelo K

I had a contract cellphone with Blue Label and this contract ended end of April, to my surprise, my name was on both credit bureaus, and listed as non-payment payment, whereas I got the paid up letter from them. This has affected my record and I now have a red flag as a non payment. I tried several times to solve to solve, but to date nothing has happened.

Helpful (0)

Replies (4)

Blue Label Connect's replyOfficial

10 Jul 2023, 16:56

Good day Miss Kola

Please provide your ID number for further assistance.

Kind regards

Thembinkosi

Blue Label Connect's reply10 Jul 2023, 16:56

Official

Good day Miss Kola

Please provide your ID number for further assistance.

Kind regards

Thembinkosi

Blue Label Connect's replyOfficial

11 Jul 2023, 14:57

Good day

Thank you for your details.

Please note that if you are reflecting as non-payment, please send your proof to our ***.

Kind regards

Thembinkosi

Blue Label Connect's reply11 Jul 2023, 14:57

Official

Good day

Thank you for your details.

Please note that if you are reflecting as non-payment, please send your proof to our ***.

Kind regards

Thembinkosi

Blue Label Connect's replyOfficial

12 Jul 2023, 08:59

Good day Miss Kola

Thank you for taking my call this morning.

As mentioned, we will be expecting your email attached with the proof of your listing at the credit bureau and please do reply to this message once you have sent it so that I can deal with it personally.

Thank you.

Thembinkosi

Blue Label Connect's reply12 Jul 2023, 08:59

Official

Blue Label Connect's replyOfficial

12 Jul 2023, 16:16

HI Miss Kola

Thank you for your email.

Please note that we have submitted your details to the relevant credit bureaus, and we have copied you on the email as well.

You will also receive the feedback once they respond to our email.

Kind regards

Thembinkosi

Blue Label Connect's reply12 Jul 2023, 16:16

Official