DK
DESMOND K
1 reviews | Active since Jun 2023
16 Nov 2023, 11:57
unhappy
Sent: Tuesday, November 14, 2023 3:12 PM To: Customer queries <***> Subject: Re: contract phone not working
Good day
I did complain about this faulty device i was promised it will be collected for repairs but that never happend.I receve daily calls for payment why must i pay for something that is not working,can you kindly cancel this contract i don't want it anymore due to bad service i have it ready for collections.
Address is Afican Bank
Shop 1B Marhaban Building Fichard Street Sasolburg 1947.
Regards
Desmond
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Replies (1)
Blue Label Connect's replyOfficial
17 Nov 2023, 14:49Good day Mr Krisjan
We apologise for the bad experience you had with our product and the service you received thereafter.
Thank you for giving us listening ear and allowing us to rectify the matter.
Kindly note that we have booked a collection for your device to go to repairs, all details are sent on the email as there is confidential information.
kind regards,
Nkundele
We apologise for the bad experience you had with our product and the service you received thereafter.
Thank you for giving us listening ear and allowing us to rectify the matter.
Kindly note that we have booked a collection for your device to go to repairs, all details are sent on the email as there is confidential information.
kind regards,
Nkundele
Blue Label Connect's reply17 Nov 2023, 14:49
Official
Good day Mr Krisjan
We apologise for the bad experience you had with our product and the service you received thereafter.
Thank you for giving us listening ear and allowing us to rectify the matter.
Kindly note that we have booked a collection for your device to go to repairs, all details are sent on the email as there is confidential information.
kind regards,
Nkundele
We apologise for the bad experience you had with our product and the service you received thereafter.
Thank you for giving us listening ear and allowing us to rectify the matter.
Kindly note that we have booked a collection for your device to go to repairs, all details are sent on the email as there is confidential information.
kind regards,
Nkundele