NN
Nomthandazo N

1 reviews | Active since Jun 2023

20 Jun 2023, 15:49

Unfair Blacklisting by Blue label Connect.

My name is Nomthandazo Ngwenya ,ID no ***.

Account: Blue Label Connect Date Open: 31/03/2022 Account Number: 3F***5

I query about their service and later told them I'm not interested and I never received the cellphone from them. When they called I kept telling them I don't have a contract with them. When I check my profile they appear and blacklist me while I never received any cellphone from them.

Please remove me from listing of bureau

0
Replies (3)
Blue Label Connect
Blue Label Connect's reply22 Jun 2023, 10:21
Official
Good day Miss Ngwenya

We apologize for the inconvenience caused.

Please note that we have escalated your query to our accounts department for a credit profile update and we are currently awaiting feedback from them.

We have also sent you a cancelation collection document to your email: ***. On the email, we have advised what you can do with this letter.

Kind regards

Thembinkosi
NN
Nomthandazo N's update01 Jul 2023, 13:43
Reviewer Update
This account still appear on my Experian profile.

Please remove this account. I don't know it
Blue Label Connect
Blue Label Connect's reply03 Jul 2023, 09:43
Official
Good day Miss Ngwenya

Please note that if you would like to speed up the process for yourself, you can contact the below list of credit bureaus and send them your cancelation confirmation letter:

Compuscan ****** *** Experian South Africa (Pty) Ltd ******8 *** Transunion Credit Bureau ****** *** Xpert Decision Systems *** *** ***

Otherwise, we have already submitted your details for a credit profile update and feedback will be communicated.

Kind regards

Thembinkosi