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wilson.mudz wilson.mudz

1 reviews | Active since Oct 2016

14 Nov 2025, 09:31

Unauthourised subscription on Blue labeL C- Connect on Edgars Account

They offered a mobile fone on special which i would pay via my Edgars account .That mobile comes with a sim card which does not have any subscriptions,no contract ,no monthly fess but pay as you go .To my suprise Oct 2025 i have R149 deducted for mobile content from Blue Label connect .I did not sign up for that.That is now being dishonest and fradulent.They are now bringing Edgars brand in disrepute.Please resolve and if not i will pay off the balance and close Edgars account.

0
Replies (1)
Blue Label Connect
Blue Label Connect's reply17 Nov 2025, 08:37
Official
Good day,

Thank you for reaching out and bringing the matter to our attention, kindly note that we are currently reviewing your query and will provide you with feedback promptly. We apologize for the inconvenience caused to you as we do not strive in providing poor customer service to our clients.

Kind regards
BLC Customer Care Team