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Tony S

1 reviews | Active since Dec 2017

15 Dec 2017, 10:39

Unauthorized/******** airtime contract.

This RMCS company hijacked my prepaid Vodacom number after I did a sim swop at Vodacom. Two weeks after sim swap I was off air for a day and when I phoned Vodacom I was informed that my number is now on contract with this RMCS. The lady at Vodacom gave me their contact number and when I phoned RMCS I was told to expect a call from them within 24 hours. Needless to say none received. My Reference numbers are ********** 380315 and ********** 380917. If this matter is not resolved I'm gonna log a complaint to the NCC. National Consumer Commission on Monday.

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Tony S's update15 Dec 2017, 15:15
Reviewer Update
The National Consumer Commission website is http://www.thencc.gov.za anyone can download the necessary complaint forms also get contact numbers.