SK
Sthembile K

1 reviews | Active since Oct 2017

23 Oct 2017, 14:09

Unauthorized Migration ( My Cell C number is now a contract number and i did not even know )

I’m Sthembile Khumalo

I’m currently having a problem as my Cell C no. was migrated to BLUE Label without my authorisation. The below has been on prepaid for as long as I can remember, but about 4 months ago I started receiving airtime and SmS. I need my no. back on Cell C.I don’t know this company and I do not want to do anything with Blue Label either. As far as I know I have never entered on any contract with this company, I have no agreement with you guys as I don’t even know who is paying for this contract as I’m very much sure it’s not me. Please also explain to me how did my no. get selected for such as no one called or sent me documentation. Who said you can you my no? This company should not be operating.

the number in question here is - ********** 140 i'm am yet awaiting feedback from the company.

0
Replies (1)
Blue Label Connect
Blue Label Connect's reply24 Oct 2017, 10:43
Official

Good day Sthembile

Thank you for raising your query with us, we will contact you shortly to resolve.

Regards

Ruth