UNAUTHORISED AIRTIME SUBSCRIPTION - NOBODY WILL HELP

I have been billed for airtime subscription on my edgars account (which was supposedly closed 5 years ago, but that is another story).

I have NEVER authorised these airtime subscriptions as I didn't even know my account was open.

I phoned RMCS and was never contacted within the 48 hour phone back period.

I refuse to sit on my phone all morning trying to sort out a problem I never created, and because nobody bothers to get back to me.

There is an ******** subscription on my name, authorised by some mysterious figure, and RMCS are just letting it happen.