un happy applicant

I received a call from an agent/ rep of blue label connect, the agent explained that calls are being recorded for quality and security. We then proceed to the offer, the offer was a for a phone. What I do not understand is that the recordings can not be played back due to some policy. Then what is the point of saying the call is being recorded. any way the agent mentioned the phone details and now looking at the phone the seems to be an offer of a type of phone that is slightly different from what I had received. I am considering cancelation as I am not given the right to hear what was present vs what got delivered. The time frame is important in this matter. I heard the phone has 3 rear camera, to my surprise it has 1 and 2 dummy looking lenses. Now that's a ******* that does not sit well him. its day 2 of the device with me.