NM
Nonkulumo M
1 reviews | Active since Aug 2025
21 Aug 2025, 13:12
*****ulent deductions from RCS AND BLUE LABEL
A consultant from blue label called me claiming to be calling on behalf of builders to appreciate me as their loyal customer and offered me a voucher of 500.00 I agreed to take the voucher the I did not use.
I then notices the 299 that went off twice from my builders account and called the company to enquire they are now claiming I agreed to take up a subscription for 299 that I never agreed to my account was billed twice. Fife something I didn’t agree to
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Replies (1)Blue Label Connect's replyOfficial
26 Aug 2025, 08:56Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. We so not strive in providing poor customer service to our client. Kindly note that we have investigated your query and provided you with feedback via your email address.
Kindly check your inbox for update.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. We so not strive in providing poor customer service to our client. Kindly note that we have investigated your query and provided you with feedback via your email address.
Kindly check your inbox for update.
Kind regards
BLC Customer Care Team
Blue Label Connect's reply26 Aug 2025, 08:56
Official
Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. We so not strive in providing poor customer service to our client. Kindly note that we have investigated your query and provided you with feedback via your email address.
Kindly check your inbox for update.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. We so not strive in providing poor customer service to our client. Kindly note that we have investigated your query and provided you with feedback via your email address.
Kindly check your inbox for update.
Kind regards
BLC Customer Care Team
