1 reviews | Active since Nov 2014
*****ulent activity
Dear Blue label
I would like to formally dispute the validity of this contract on the basis that it was entered into under *****ulent pretenses. During the call, the individual who contacted me claimed to be working for Game, which heavily influenced my decision to accept the offer. I now understand that this representation was false, and I consider the contract to have been mis-sold and misrepresented.
This has caused me significant emotional stress and inconvenience, especially as I was led to believe I was dealing directly with Game. The misleading nature of this interaction makes the agreement legally questionable and potentially void.
I am hereby requesting the full voice recording of the sales call where the offer was made. I am entitled to this under the Consumer Protection Act, as it directly relates to a financial commitment made under possibly *****ulent circumstances.
If I do not receive the recording and a satisfactory resolution within 7 business days, I will proceed to lodge a formal complaint with the Consumer Goods and Services Ombudsman, as well as consider legal action for misrepresentation and emotional distress.
I expect urgent attention to this matter.
Thank you for reaching out and bringing the matter to our attention, we apologize for the inconvenience caused to you. Kindly note that we take ***** seriously and we are currently reviewing your query, and we will provide you with feedback promptly.
Once again, we apologize for the inconvenience.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, we apologize for the inconvenience caused to you. Kindly note that we take ***** seriously and we are currently reviewing your query, and we will provide you with feedback promptly.
Once again, we apologize for the inconvenience.
Kind regards
BLC Customer Care Team
Based on the responses I have received from your team, I have decided to formally open a case with the appropriate regulatory authorities. I believe that the handling of this matter, including the lack of transparency and limited access to key evidence, has left me no choice. Please consider this as formal notification that I am escalating this dispute to the National Consumer Commission, Consumer Goods and Services Ombud, and any other relevant body. Should you wish to provide the full unedited call recording or any final resolution before the matter is reviewed externally, I remain open to such communication.
Kind regards,
Based on the responses I have received from your team, I have decided to formally open a case with the appropriate regulatory authorities. I believe that the handling of this matter, including the lack of transparency and limited access to key evidence, has left me no choice. Please consider this as formal notification that I am escalating this dispute to the National Consumer Commission, Consumer Goods and Services Ombud, and any other relevant body. Should you wish to provide the full unedited call recording or any final resolution before the matter is reviewed externally, I remain open to such communication.
Kind regards,