1 reviews | Active since Feb 2017
Trouble cancelling so called contract
<p>RMCS called me last year on behalf of edgars offering me R60 airtime on my edgars account for R25 per month. As i have been buying airtime on my edgars account, a fact which they knew, I did not think anything of it. Now my number shows up as private all the time and when i tried to fix it vodacom told me that my number is now a contract number with RMCS. I have tried to cancel the contract with them but they keep telling me they will log my query and I will be phoned back but nothing happens. When i ask to be transfered to the people who are supposed to call me it is said that they do not have a phone, and this is very *****. They also saying that my contract is within its period so it can't be canceled which i find very strange and unacceptable because i was never told that this would be a contract or that a contract period will be applicable or even told of any terms or conditions. I need this contract to be cancelled because I find that people are now not answering my calls because my number shows up as private. </p>
Good day Jeanine
Thank you for raising your query with us, we will contact you shortly to resolve.
Thank you
Ruth
Good day Jeanine
Thank you for raising your query with us, we will contact you shortly to resolve.
Thank you
Ruth
