******* .conartists. misleaders

I received a call from blue label connect, I was told my application will take 7 working days to find the right deal for me, the next thing I know I’m getting a debit order mandate notification for RED NAPKIN from bank which I didn’t even authorize for, They keep deducting on my account and I don't know what am I paying for because they didn't even give the phone. When I call the number nobody picks up