VB
Vuyo B
1 reviews | Active since Feb 2026
04 Feb 2026, 23:20
They sent me a phone that was supposed to be delivered
They sent me a phone that was supposed to be delivered. I called to collect the phone which never happened . Started deducting and I was on arrears from the first month. The debit order are always deducted last month they month did not deduct from my account. And the phone is not in use. So fustrated with this arrangement with blue label.
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Replies (2)
Blue Label Connect's replyOfficial
06 Feb 2026, 08:37Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Blue Label Connect's reply06 Feb 2026, 08:37
Official
Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Blue Label Connect's replyOfficial
07 May 2026, 09:29 Good day,
Please note that we attempted to contact you to discuss the enquiry further; however, we were unable to reach you.
Please be advised as per the email response sent to you via email; in order to investigate the matter and provide accurate feedback, we have requested additional verification information from you. This is required to verify and investigate the relevant profile and ensure that the correct account details are reviewed.
We remain committed to assisting and resolving the matter as efficiently as possible.
Regards,
Tshepang
Tshepang
Blue Label Connect's reply07 May 2026, 09:29
Official
Good day,
Please note that we attempted to contact you to discuss the enquiry further; however, we were unable to reach you.
Please be advised as per the email response sent to you via email; in order to investigate the matter and provide accurate feedback, we have requested additional verification information from you. This is required to verify and investigate the relevant profile and ensure that the correct account details are reviewed.
We remain committed to assisting and resolving the matter as efficiently as possible.
Regards,
Tshepang
Tshepang