CN
Charlton N
1 reviews | Active since Jan 2016
01 Aug 2023, 13:10
The worse company ever
Please please do not purchase phones from this sales consultants .Worse mistake i have ever made the value of the phone is not even R1000 they signed me up for 2years and when i want to cancel this contract they want me to pay over R5000 plus they want to take this cheap phone back .This is what companies like blue label connect do our people out there knowing very well we living in trying times .I am not happy with this poor nonsense service .How much have i paid thus far ?And still they expect me to pay over R5000 to cancel the contractual agreement .
Helpful (0)
Replies (9)0
Replies (9)
Blue Label Connect's replyOfficial
01 Aug 2023, 15:41Good day Mr. Neniels
Thank you for your Hello Peter review!
Please note that all our customers are given a 7-day cooling-off period to cancel the contract with no charge if they're not satisfied with the package.
In your case, you have requested a cancelation 6 months into your contract, which is beyond the cooling off period.
Therefore, a settlement of your account is necessary in order for you to successfully cancel your contract.
Kind regards
Thembinkosi
Thank you for your Hello Peter review!
Please note that all our customers are given a 7-day cooling-off period to cancel the contract with no charge if they're not satisfied with the package.
In your case, you have requested a cancelation 6 months into your contract, which is beyond the cooling off period.
Therefore, a settlement of your account is necessary in order for you to successfully cancel your contract.
Kind regards
Thembinkosi
Blue Label Connect's reply01 Aug 2023, 15:41
Official
Good day Mr. Neniels
Thank you for your Hello Peter review!
Please note that all our customers are given a 7-day cooling-off period to cancel the contract with no charge if they're not satisfied with the package.
In your case, you have requested a cancelation 6 months into your contract, which is beyond the cooling off period.
Therefore, a settlement of your account is necessary in order for you to successfully cancel your contract.
Kind regards
Thembinkosi
Thank you for your Hello Peter review!
Please note that all our customers are given a 7-day cooling-off period to cancel the contract with no charge if they're not satisfied with the package.
In your case, you have requested a cancelation 6 months into your contract, which is beyond the cooling off period.
Therefore, a settlement of your account is necessary in order for you to successfully cancel your contract.
Kind regards
Thembinkosi
CN
Charlton N's updateReviewer Update
05 Aug 2023, 08:19Wow did you see the value of that phone ?Thembinkosi please take that cheap phone google it and or go to pep cell and see the value its not even near R2000 and your company wants me to pay R5000 cancelation fee do i look crazy ?i regret having to ever take this nonsense with this girl i can add a R200 on the amount I'm paying every month and take a iPhone 11 .I am not going to pay R5000 cancelation fee i swear to God .Im not a stupid .
CN
Charlton N's update05 Aug 2023, 08:19
Reviewer Update
Wow did you see the value of that phone ?Thembinkosi please take that cheap phone google it and or go to pep cell and see the value its not even near R2000 and your company wants me to pay R5000 cancelation fee do i look crazy ?i regret having to ever take this nonsense with this girl i can add a R200 on the amount I'm paying every month and take a iPhone 11 .I am not going to pay R5000 cancelation fee i swear to God .Im not a stupid .
Blue Label Connect's replyOfficial
23 Aug 2023, 09:06Good day Mr. Neniels
Thank you for your response.
Please note that as a registered credit provider, Blue Label Connect offers the lowest line of credit to consumers who are struggling with building their credit. Therefore, you are considered a high-risk consumer, hence our contract deals are cost more than usual.
Kind regards
Thembinkosi
Thank you for your response.
Please note that as a registered credit provider, Blue Label Connect offers the lowest line of credit to consumers who are struggling with building their credit. Therefore, you are considered a high-risk consumer, hence our contract deals are cost more than usual.
Kind regards
Thembinkosi
Blue Label Connect's reply23 Aug 2023, 09:06
Official
Good day Mr. Neniels
Thank you for your response.
Please note that as a registered credit provider, Blue Label Connect offers the lowest line of credit to consumers who are struggling with building their credit. Therefore, you are considered a high-risk consumer, hence our contract deals are cost more than usual.
Kind regards
Thembinkosi
Thank you for your response.
Please note that as a registered credit provider, Blue Label Connect offers the lowest line of credit to consumers who are struggling with building their credit. Therefore, you are considered a high-risk consumer, hence our contract deals are cost more than usual.
Kind regards
Thembinkosi
CN
Charlton N's updateReviewer Update
24 Aug 2023, 16:12Good dat Thembinkosi
Please do not lie the email that you send to me is referring me back to HelloPeter and its all the above mentioned you never send anything to me .
Regards .
Please do not lie the email that you send to me is referring me back to HelloPeter and its all the above mentioned you never send anything to me .
Regards .
CN
Charlton N's update24 Aug 2023, 16:12
Reviewer Update
Good dat Thembinkosi
Please do not lie the email that you send to me is referring me back to HelloPeter and its all the above mentioned you never send anything to me .
Regards .
Please do not lie the email that you send to me is referring me back to HelloPeter and its all the above mentioned you never send anything to me .
Regards .
Blue Label Connect's replyOfficial
25 Aug 2023, 08:21 Good day Mr. Neniels
Thank you for your response.
Please note that we tried to contact you earlier this morning however your number is on voicemail.
We would like to inform you that we did not refer you back to Hello Peter on the email that was sent to you yesterday at 14:27.
We provided you with the contact details of the relevant department that can assist you with your query.
Please check your inbox/spam/promotion folders if you are struggling to find our email.
Kind regards
Thembinkosi
Thank you for your response.
Please note that we tried to contact you earlier this morning however your number is on voicemail.
We would like to inform you that we did not refer you back to Hello Peter on the email that was sent to you yesterday at 14:27.
We provided you with the contact details of the relevant department that can assist you with your query.
Please check your inbox/spam/promotion folders if you are struggling to find our email.
Kind regards
Thembinkosi
Blue Label Connect's reply25 Aug 2023, 08:21
Official
Good day Mr. Neniels
Thank you for your response.
Please note that we tried to contact you earlier this morning however your number is on voicemail.
We would like to inform you that we did not refer you back to Hello Peter on the email that was sent to you yesterday at 14:27.
We provided you with the contact details of the relevant department that can assist you with your query.
Please check your inbox/spam/promotion folders if you are struggling to find our email.
Kind regards
Thembinkosi
Thank you for your response.
Please note that we tried to contact you earlier this morning however your number is on voicemail.
We would like to inform you that we did not refer you back to Hello Peter on the email that was sent to you yesterday at 14:27.
We provided you with the contact details of the relevant department that can assist you with your query.
Please check your inbox/spam/promotion folders if you are struggling to find our email.
Kind regards
Thembinkosi
CN
Charlton N's updateReviewer Update
25 Aug 2023, 09:32Good day Thembinkosi
Can you please provide with the details of the email that you claim you send to me here on this platform .So we can get a way forward because i can see you are trying to make me a stupid .I saw your call ,I could not take it because you called during office hours i have a job too but when i called back it said you guys are closed .You double debited me for what i do not know and i am not going to run around and send bank statements to prove you double debited me you have a system that can show you double debited me .This is the last time i speak to you about this I'm not a stupid 10 year old child to argue and try prove a point over and over again with some joke of a company . I have gone over and over and over and over my mail box and i don't see your email .
Regards
Can you please provide with the details of the email that you claim you send to me here on this platform .So we can get a way forward because i can see you are trying to make me a stupid .I saw your call ,I could not take it because you called during office hours i have a job too but when i called back it said you guys are closed .You double debited me for what i do not know and i am not going to run around and send bank statements to prove you double debited me you have a system that can show you double debited me .This is the last time i speak to you about this I'm not a stupid 10 year old child to argue and try prove a point over and over again with some joke of a company . I have gone over and over and over and over my mail box and i don't see your email .
Regards
CN
Charlton N's update25 Aug 2023, 09:32
Reviewer Update
Good day Thembinkosi
Can you please provide with the details of the email that you claim you send to me here on this platform .So we can get a way forward because i can see you are trying to make me a stupid .I saw your call ,I could not take it because you called during office hours i have a job too but when i called back it said you guys are closed .You double debited me for what i do not know and i am not going to run around and send bank statements to prove you double debited me you have a system that can show you double debited me .This is the last time i speak to you about this I'm not a stupid 10 year old child to argue and try prove a point over and over again with some joke of a company . I have gone over and over and over and over my mail box and i don't see your email .
Regards
Can you please provide with the details of the email that you claim you send to me here on this platform .So we can get a way forward because i can see you are trying to make me a stupid .I saw your call ,I could not take it because you called during office hours i have a job too but when i called back it said you guys are closed .You double debited me for what i do not know and i am not going to run around and send bank statements to prove you double debited me you have a system that can show you double debited me .This is the last time i speak to you about this I'm not a stupid 10 year old child to argue and try prove a point over and over again with some joke of a company . I have gone over and over and over and over my mail box and i don't see your email .
Regards
Blue Label Connect's replyOfficial
25 Aug 2023, 10:59Good day Mr. Neniels
Please note that you need to send your query to the following email address: ***ca.
This is the right department to assist you with anything related to your account. Alternatively, you may call them on ***.
Kind regards
Thembinkosi
Blue Label Connect's reply25 Aug 2023, 10:59
Official
Good day Mr. Neniels
Please note that you need to send your query to the following email address: ***ca.
This is the right department to assist you with anything related to your account. Alternatively, you may call them on ***.
Kind regards
Thembinkosi
CN
Charlton N's updateReviewer Update
28 Aug 2023, 11:25Hi Thembinkosi
This is utter bull and nonsense what details are you providing am i seeing anything ?Please do not play me for a fool on this platform .I'm going to show you guys flames God is my witness I have never ever in my entire life experience this type of service .You double debit me and this whet i have to endure I swear to God I will not run around and send bank statements I'm not a stupid your system is prove and it show's I got double debited .
This is utter bull and nonsense what details are you providing am i seeing anything ?Please do not play me for a fool on this platform .I'm going to show you guys flames God is my witness I have never ever in my entire life experience this type of service .You double debit me and this whet i have to endure I swear to God I will not run around and send bank statements I'm not a stupid your system is prove and it show's I got double debited .
CN
Charlton N's update28 Aug 2023, 11:25
Reviewer Update
Hi Thembinkosi
This is utter bull and nonsense what details are you providing am i seeing anything ?Please do not play me for a fool on this platform .I'm going to show you guys flames God is my witness I have never ever in my entire life experience this type of service .You double debit me and this whet i have to endure I swear to God I will not run around and send bank statements I'm not a stupid your system is prove and it show's I got double debited .
This is utter bull and nonsense what details are you providing am i seeing anything ?Please do not play me for a fool on this platform .I'm going to show you guys flames God is my witness I have never ever in my entire life experience this type of service .You double debit me and this whet i have to endure I swear to God I will not run around and send bank statements I'm not a stupid your system is prove and it show's I got double debited .
CN
Charlton N's updateReviewer Update
28 Aug 2023, 11:29Over the weekend Anelisa from blue lable connect called me and thanked me for the payment the moment i mentioned the double debit she dropped the phone in my ear sies what a poor service instead of apologizing and trying to resolve the problem Anelisa droped the phone in my ear sies .
CN
Charlton N's update28 Aug 2023, 11:29
Reviewer Update
Over the weekend Anelisa from blue lable connect called me and thanked me for the payment the moment i mentioned the double debit she dropped the phone in my ear sies what a poor service instead of apologizing and trying to resolve the problem Anelisa droped the phone in my ear sies .