Terrible service!!!
Service is horrible,my contract phone was send for repairs 3 months ago and have not received any feedback at all regarding my phone.i have made several attempts to contact them without success,whats worse is the only number provided does not work.
Helpful (0)
Replies (3)0
Replies (3)
Blue Label Connect's replyOfficial
12 Jun 2024, 14:43Good day Thabiso,
Please note that we contacted you around past 2 pm today but we were not able to hear you due to network issues.
Kindly be advised that as per our records, you received a quote for the repairs, and you rejected it, please note that no repairs will be done without payment.
If the above is incorrect, please let us know so that we can resend the quote to you.
Regards,
BLC Team
Please note that we contacted you around past 2 pm today but we were not able to hear you due to network issues.
Kindly be advised that as per our records, you received a quote for the repairs, and you rejected it, please note that no repairs will be done without payment.
If the above is incorrect, please let us know so that we can resend the quote to you.
Regards,
BLC Team
Blue Label Connect's reply12 Jun 2024, 14:43
Official
Good day Thabiso,
Please note that we contacted you around past 2 pm today but we were not able to hear you due to network issues.
Kindly be advised that as per our records, you received a quote for the repairs, and you rejected it, please note that no repairs will be done without payment.
If the above is incorrect, please let us know so that we can resend the quote to you.
Regards,
BLC Team
Please note that we contacted you around past 2 pm today but we were not able to hear you due to network issues.
Kindly be advised that as per our records, you received a quote for the repairs, and you rejected it, please note that no repairs will be done without payment.
If the above is incorrect, please let us know so that we can resend the quote to you.
Regards,
BLC Team
's updateReviewer Update
12 Jun 2024, 15:57Hi,
please provide a number i can contact you on as you guys are not reachable,prior to this query i also tried to get hold of your accounts department who are also not reachable.How are we suppose to have a queries resolved if we cant get hold of you.
please provide a number i can contact you on as you guys are not reachable,prior to this query i also tried to get hold of your accounts department who are also not reachable.How are we suppose to have a queries resolved if we cant get hold of you.
's update12 Jun 2024, 15:57
Reviewer Update
Hi,
please provide a number i can contact you on as you guys are not reachable,prior to this query i also tried to get hold of your accounts department who are also not reachable.How are we suppose to have a queries resolved if we cant get hold of you.
please provide a number i can contact you on as you guys are not reachable,prior to this query i also tried to get hold of your accounts department who are also not reachable.How are we suppose to have a queries resolved if we cant get hold of you.
Blue Label Connect's replyOfficial
21 Jun 2024, 12:19Good Day Thabiso,
We apologize for that, the call centre number is always busy due high volumes of calls coming through.
Please let us know how you want us to assist you and we will forward to the specific department, and they will contact you.
Regards,
We apologize for that, the call centre number is always busy due high volumes of calls coming through.
Please let us know how you want us to assist you and we will forward to the specific department, and they will contact you.
Regards,
Blue Label Connect's reply21 Jun 2024, 12:19
Official
Good Day Thabiso,
We apologize for that, the call centre number is always busy due high volumes of calls coming through.
Please let us know how you want us to assist you and we will forward to the specific department, and they will contact you.
Regards,
We apologize for that, the call centre number is always busy due high volumes of calls coming through.
Please let us know how you want us to assist you and we will forward to the specific department, and they will contact you.
Regards,