Terrible Service

<p>Took a contract with Blue Label Connect on the 23th of Jan 2017 and was promised delivery within 3 days money debited off my account on the 25th of Jan2017. The delivery never took place after 3 days, called blue connect "their lines were disconnected" tried to get hold of the agent 2 weeks later and Thami calles to let me know that someone from Blue Label will call me back? on the 6th of Feb they finally call advising that the phone will be delivered on the 10th of Feb. </p> <p>Its the 10th today the phone gets delivered but there is a procedure of swiping my bank card first then they can leave the phone. the machine is offline and the phone cannot be delivered after 3 weeks of waiting they must reschedule with the courier. Is this the best they can do really? I have never been so frustrated with such bad service. when Ferossa called she didnt even apologise or think outside the box for once. </p>