KP
Kerry-Lynn Pascal

1 reviews | Active since Aug 2020

13 Apr 2021, 08:28

Terrible Customer Service

I recently received a call from a consultant at Blue Label Connect offering me a cellphone contract, she asked me question , she proceeded to dona credit check and advised me I qualify , I gave her the relevant details including banking details and she then said I will receive feedback regarding my application but this feedback did not happen . I received no sms , email, or call regarding this . Not even a sorry you declined sms ! I have tried calling Blue Label Connect but to no avail.

0
Replies (2)
Blue Label Connect
Blue Label Connect's reply15 Apr 2021, 11:22
Official
Good day Kerry-Lynn Pascal

We apologize for the experience you've had thus far. Please expect a call from one of our agents to assist. 

Thank you
BLC Team 
KP
Kerry-Lynn Pascal's update19 Apr 2021, 13:09
Reviewer Update
I seem to have continuous problems with the agents not providing feedback.