Subscription through RCS!

Worst ever!! Just a heads up- my husband only gets 2 weekends off per month, he works late so keep in mind when reading this! On the 1st of February 2025, My husband closed his RSC game account. They gave a slip to which they said we have to keep, so yes we still have proof that we closed the account. They said it will take up to 30 days and we will receive a email with whatever document stating it was closed, we never received this email! He phoned in asking about it and they said they are still busy with it, few weeks went by, where we then received another sms on the 11th of July 2025 stating that "the settlement quote on the RCS account is R167.79...". We didn't think much about this because we knew we already settled the account, and was supposed to be closed. 24th of June, another message came through which stated; " your Game account remains overdue with R333.00..." we went instore and they the person who works with this wasn't in that day, so we left. Yet again, August 12th another message;" total due "R534.00". In the meantime, my husband tried phoning RSC to figure out what the so called" subscription" is and they said it is blue label connect.We have been trying to sort this out. He got on the phone with blue label connect, and they did the investigation and phoned my husband a week after stating he qas inoccent and its their mistake, we asked them for a letter for our bank which we can give yo our bank sothat they can help us with the credit score!! About 2 weeks ago, we went instore to try and sort it out as this is getting on our nerves, his credit score dropped by 16 points!! When we mentioned blue label connect, the lady's face dropped! They know exactly whats going on! She said that we have to spam the complaints email address she gave us. Which haven't done any good.

DON'T OPEN RSC ACCOUNT!!