Stuck in my contract.

I have been using Blue Label Connect since last year, firstly the device i recieved, all my facebook videos. played half screen amd the other half was green i had to get rid of the fone and buy myself something else. For 3 weeks now my sim has been deactivated without my knowledge or consent, the call centre number does not workd NOBODY answeres for 30mins after that i have to put down. i cant make or recieve any calls back and forth emails, they send me to a cell c and tell me to Rica, cellc says my number is totaly deactivated on their system and non existent they keep telling me its a system error yet no explanation as to when my number will be fixed. but yet debit are being taken from. my account. cancelling the debits will mean i am in debt with the remaining contract amount and stil..... the sim cant be used. no one is helping me.. so now i am. stuck in a contract, with money being debited from. my account for a sim. that is off..

really pathetic service