PL
Portia L

1 reviews | Active since Jul 2020

18 Sept 2023, 15:33

Stay away from Blue Connect Label❌❌

This company is showing me flames. I opened a Edgar's account and bought a phone there then I started receiving airtime from them. I lost my phone and when I call them they told me to wait 72hrs then after that they told me that I have bought a wrong sim card. I bought a new contract replacement sim card and I was told to wait another 72hrs. Today when I call them to find out if they completed the sim card they told me that I no longer have a contract with them I fall under Vodacom I have to go to vodashop. I went to vodashop they refused to help me because Blue connect owe them half a million. Now am stuck I don't know what to do. I didn't sign up for this rubish.

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Replies (3)
Blue Label Connect
Blue Label Connect's reply18 Sept 2023, 16:23
Official
Good day  Miss Lawrence.

Thank you for your review!

Please note that we have already requested your details through the email we sent to you on the 13th of September, and we have since been waiting for your response.

Kind regards

Thembinkosi
PL
Portia L's update20 Sept 2023, 08:33
Reviewer Update
I have emailed you my details. i have been waiting for an Authorization letter for too long. i just want a simple sim swap.
Blue Label Connect
Blue Label Connect's reply20 Sept 2023, 14:24
Official
Good day Miss Lawrence.

Please note that we have responded to your email with a solution to your network query.

Your response via email will be highly appreciated.

Kind regards

Thembinkosi