LK
Liza K
1 reviews | Active since Oct 2020
10 Jun 2022, 13:33
Simcard locked
VERY VERY VERY DISGUSTED WITH THE SERVICE RECEIVED! SIM CARD SOFT LOCKED.... WHY????? CUSTOMER SERVICE CONSULTANTS VERY UNHELPFUL AND ***********. FYI CELLPHONE SERVICES ARE NEEDED 24 HRS AND NOT JUST WHEN IT SUITS YOUR BUSINESS HOURS.
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Blue Label Connect's replyOfficial
15 Jun 2022, 11:26Good Day Ms. Kiley. we sincerely apologise for any inconvenience caused, as per network the soft lock was request by the user. We are not sure why this happened, we busy investigating the matter with Vodacom. Please note that we have requested that the suspension be remove and the sim card activated.
Best regards,
Blue Label Connect's reply15 Jun 2022, 11:26
Official
Good Day Ms. Kiley. we sincerely apologise for any inconvenience caused, as per network the soft lock was request by the user. We are not sure why this happened, we busy investigating the matter with Vodacom. Please note that we have requested that the suspension be remove and the sim card activated.
Best regards,