SHOCKING SERVICE EVER( id no-***)

This is a second complain in 6 days and i did a sim swap 6 days ago till today the sim card is still locked and i cant use my phone.Funny enough when RMCS called they confirmed that the sim swap is activate and when i called Vodacom on Sunday they confirm that the problem is with RMCS(useless company) and i visited Vodashop Ermelo today and as per their system is seems that there was an entry done by RMCS yesterday the 28/12/2015 which is suprising that why they only action same after 6-7 days of the sim swap<br> I need someone to explain what the HELL THEY ARE DOING WITH THIS SIM SAWP AND I NEED TO WAIT WHILE THEY ARE STILL THINKING WHAT TO DO WITH THIS ISSUE.<br> I AM GATVOL WITH THIS COMPANY ITS A SECOND TIME I ENCOUNTER THIS WHEN I AM DOING SIM SWAP<br> THEY NEED TO CANCEL THE DAMN CONTACT and send a confirmation via [Email Removed] i cant stand this *********** and useless company