SW
Sinead W

1 reviews | Active since Feb 2023

14 Feb 2023, 08:20

**** services

Phone being in repairs and was promised a new phone last week Wednesday due to software problems witch is not my fault still nothing but I must pay for something I don't have. I want my new phone delivered tomorrow done asking nicely and to phone you on my airtime due to your company not communicating with the customer.

0
Replies (3)
Blue Label Connect
Blue Label Connect's reply14 Feb 2023, 10:22
Official
Good Day Mr. Van Wyk

Kindly note that your device was received at our Repair Centre for assessment and according to the repair center your faulty device will be swapped with a new one. Please note that due to stock unavailability there will be delay regarding dispatch of new devices.

We have informed the repair center to prioritize your device, and as soon as stock is available it will be dispatched for delivery immediately.

Thank you.
Kind Regards
Sam
SW
Sinead W's update14 Feb 2023, 12:51
Reviewer Update
Good day Sam that is not my problem a promise was made and no commitment to it so make a plan before Friday because I must pay for something I don't have
Blue Label Connect
Blue Label Connect's reply14 Feb 2023, 13:41
Official
Good Day Mr. Van Wyk

Kindly note that your request has been sent to the Repair Centre for further assistance, we will revert once feedback has been received.

Thank you
Kind Regards
Sam