NK
Nkosinathi K
1 reviews | Active since Dec 2021
08 Dec 2021, 10:38
**** SERVICE
I AM FOREVER USING MY AIRTIME TO CALL YOU GUYS TO HAVE MY MONEY REFUNDED BACK INTO MY ACCOUNT BUT TILL TODAY NONE HAS BEEN DONE.WHAT YOUR DEPARTMENT IS GOOD IN IS PROMISING LIES AND ACTING AS IF YOU DO CARE ABOUT US THE CUSTOMERS. I CALLED YOU GUYS THE VERY SAME DAY I RECEIVED MY HANDSET TO HAVE IT COLLECTED AS I WAS NOT HAPPY WITH IT AND ALSO ASKED THE AGENT TO HAVE MY CONTRACT CANCELLED, THAT WAS ON THE 18TH NOVEMBER 2021 BUT I AM SHOCKED THAT MY ACCOUNT WAS STILL DEBITED FOR WHAT?? I STILL DO NOT KNOW AND DO NOT UNDERSTAND...... MAY I HAVE MY MONEY REFUNDED BACK TO ME ASAP
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Blue Label Connect's replyOfficial
08 Dec 2021, 10:54 Hi Nkosinathi K, we apologize for the experience you've had thus far. Please send us an email to *** with your details for us to resolve as soon as we can.
Blue Label Connect's reply08 Dec 2021, 10:54
Official
Hi Nkosinathi K, we apologize for the experience you've had thus far. Please send us an email to *** with your details for us to resolve as soon as we can.
Blue Label Connect's replyOfficial
08 Dec 2021, 11:48Thank you for letting us know. We have sent you a test email
Blue Label Connect's reply08 Dec 2021, 11:48
Official
Thank you for letting us know. We have sent you a test email