SW
Sinead W
1 reviews | Active since Dec 2021
06 Feb 2023, 16:02
**** SERVICE
What a ****ing shame of a business have my phone for 4 months and I'm complaining from the beginning about it and they are full op promises. My phone was collected on Friday after a hige fight and a manager promised me to deliver a brand new phone to me due to mine just wipe and couldn't install apps again it says memory full but there is nothing on. And the client service is also a ****ing big disgrace. BUT THE ARE QUICK TO DEDUCT MONEY FROM MY BANK.
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Blue Label Connect's replyOfficial
06 Feb 2023, 16:30Good day Miss Van Wyk
Kindly note that as per our repair center your device was only received today for assessment, please note assessment process takes 5-7 working days depending on stock availability. If there is no physical damage found on the device, the repair center will swap it out with a new one. We sincerely apologize for any inconvenience caused, as this is our service level agreement with the repair center.
Thank you.
Kind Regards
Sam
Kindly note that as per our repair center your device was only received today for assessment, please note assessment process takes 5-7 working days depending on stock availability. If there is no physical damage found on the device, the repair center will swap it out with a new one. We sincerely apologize for any inconvenience caused, as this is our service level agreement with the repair center.
Thank you.
Kind Regards
Sam
Blue Label Connect's reply06 Feb 2023, 16:30
Official
Good day Miss Van Wyk
Kindly note that as per our repair center your device was only received today for assessment, please note assessment process takes 5-7 working days depending on stock availability. If there is no physical damage found on the device, the repair center will swap it out with a new one. We sincerely apologize for any inconvenience caused, as this is our service level agreement with the repair center.
Thank you.
Kind Regards
Sam
Kindly note that as per our repair center your device was only received today for assessment, please note assessment process takes 5-7 working days depending on stock availability. If there is no physical damage found on the device, the repair center will swap it out with a new one. We sincerely apologize for any inconvenience caused, as this is our service level agreement with the repair center.
Thank you.
Kind Regards
Sam